Singapore has a dynamic and innovative infocomm industry. Its annual revenue grew 38 per cent from 2006 to reach US$47.3 billion (S$62.74) billion in 2009 and is expected to continue to increase. The Infocomm Development Authority (IDA), responsible for all the infocomm systems and capabilities of the Government of Singapore (GOS), announced 350 infocomm projects, amounting to roughly US$820 million (S$1.1 billion) in ICT procurement tenders for FY2010 (April 1, 2010-March 31, 2011). Various government agencies including the Ministry of Defense (MINDEF) and the Immigration & Checkpoints Authority (ICA), among others, are set to enhance and develop their respective infocomm systems to increase efficiencies and create new capabilities. During FY2010, it is noted a large number of tenders will be relatively small translating to a focus towards a wider range of projects and opportunities. The current focus of infocomm development for the GOS is planned towards new and innovative technologies, such as cloud computing and Web 2.0 capabilities, among others. Many U.S. firms consider GOS procurement system to be fair and transparent. Not only is Singapore a signatory to the WTO Agreement on Government Procurement, the U.S.-Singapore FTA provides increased access for American firms to GOS procurement.
The Government is a major catalyst for integration of new technologies by being a major buyer of ICT products and services. The Government does so, through the IDA. The IDA functions as its Chief Information Officer and is responsible not just for master-planning, but also for project-managing and implementing various infocomm systems and capabilities for the government. For FY 2010, the government plans to invest US$820 million (S$1.1 billion) in tenders and companies should look forward to about 350 new tenders ranging from less than US$377,000 (S$500,000) to over US$7.5m (S$10m).
The government aims to grow the infocomm sector and to use infocomm technologies to enhance the competitiveness of key economic sectors and build a well-connected society. To such ends, in 2006 the government spearheaded the iN2015, a ten year master plan to develop the infocomm sector in Singapore. Most recently the iGov2010 under the iN2015 Master plan had concluded. It aimed to achieve an Integrated Government (iGov) that delights customers and connects citizens through the use of infocomm technology. The initiative saw transformation of the government’s IT infrastructure through the Standard ICT Operating Environment (SOE) tender which totaled US$980 million (S$1.3 billion). The results of GOS efforts are seen in several global rankings: 2nd in The Global Information Technology Report 2009-2010 of the World Economic Forum and 1st for 2010 in Waseda University International 3-Government Rankings.