Business Practices in Taiwan

Overview by
The Fundamental Principles of Business Culture
Trust and personnel relationship.
First Contact
Punctuality is a virtue; appointments are easy to schedule at all organizational levels. Telephone and e-mail contact is most convenient for such a purpose.
How to Present Yourself
Use of the first name.
Business Relations
Professional and also personal. Personal relationship or ?Guanshi? are the key to doing business in Taiwan. Taiwanese people like to do business with people they know, are friendly with and trust.
When meeting guests, giving them some specialties from your home country are always appreciated. This will not be considered as a bribe. They could be shared and eaten during the meeting.
Business Communication
Some small talk is expected, to help better know each other on a professional and personal level. Expect prices to always be negotiated. An abrupt refusal to improve prices or add some incentives may be seen by the Taiwanese party as a loss of face, so it is recommended to include some adjustment margin in your original quotation. However business discussions can be both frank and reasonable.
Dress Code
It is essential to be formal at the first meeting. Pantsuits are acceptable for women. For gentlemen, suits and ties are formal and necessary most of the time.
Visiting Cards
People are expected to exchange name cards the first time they meet. It would definitely help to have name cards written in both traditional Chinese and English. As much as possible, it is better to avoid using name cards or brochures using Communist China?s simplified characters in Taiwan. In the same manner as most Taiwanese also use a western first name for convenience purposes, it might be a good idea to ask a Taiwanese contact to help you find a Chinese name, which could use your actual name as inspiration but should be a real Chinese name and not just a phonetic transcription.
For Further Information
Executive Planet

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