Worth £65 billion, India’s ICT sector is primarily driven by new business models and technologies such as cloud, mobility, analytics, social media, and vertical specific solutions.
ICT Sector in India
The rapid emergence of the ICT sector has placed India on the global stage during the last one
and a half decades and is poised to become a US$ 225 billion industry by 2020.
Worth £65 billion, India’s ICT sector is primarily driven by new business models and
technologies such as cloud, mobility, analytics, social media, and vertical specific solutions. In
the past few years, IT in Retail, Healthcare and Utilities have emerged as the fastest growing
segments after BFSI.
The government is pushing IT adoption through sector reforms that encourage IT acceptance.
National eGovernance Programmes (NeGP) and the Unique Identification Development
Authority of India (UIDAI) programme create large scale IT infrastructure and promotes
Steps taken to propel the sector growth are:
ξ Constitution of the Technical Advisory Group for Unique Projects (TAGUP). The Group
develops IT infrastructure in five key areas including New Pension Systems (NPS) and the
Goods and Services Tax (GST)
ξ Setting up the National Taskforce on Information Technology and Software Development
with the objective of framing a long term National IT Policy for the country.
ξ Enactment of the Information Technology Act, which provides a legal framework to
facilitate electronic commerce and electronic transactions.
Latest export opportunities - ICT
Latest export opportunities - India
Getting into the market
Public and Private procurement is a key route into the Indian ICT market. Business tends to be
done both through direct procurement and via agents.
Technical and regulatory standards are broadly similar to those of the EU, but there are some
differences – so UK companies are advised to familiarise themselves with sample specifications
at the earliest opportunity.
Generally, quality and technical standards are more important than price in bid decisions. As in
most markets, flexibility, customer service, adherence to schedules and specifications and long-
term commitment are key to winning customers.
Before signing any agreement, it is advisable for any foreign company to consult a lawyer.
More about doing business in India
Market intelligence is critical when doing business overseas, and UKTI can provide bespoke
market research and support during overseas visits though our chargeable Overseas Market
Introduction Service (OMIS).
To commission research or for general advice about the market, get in touch with our specialists
in country - or contact your local international trade team.
ξ Paul Reid, British Deputy High Commission, Bangalore. Tel: +91 (0)80 2210 0200 or
ξ M Rory Picardo, British Deputy High Commission, Bangalore. Tel: +91 (0)80 2210 0200
or email: Merlin.Picardo@fco.gov.uk
Contact your local international trade team
UKTI runs a range of events for exporters, including seminars in the UK, trade missions to
overseas markets and support for attendance at overseas trade shows.
Latest events – ICT sector in India
Electronica Productonica 2012
Date: 11-13 September 2012 Website: www.electronica-india.com
India Telecom 2012
Date: 13 – 15 December 2012 Website: www.indiatelecom.org
More about OMIS and other UKTI services for exporters