The market for IT in the healthcare sector in Mexico is an emerging market as most health care institutions have recently started the process of identifying technologies that can help them.
IT in Healthcare
A Top Export Prospect for Mexico
The market for IT in the healthcare sector in Mexico is an emerging market as most health
care institutions have recently started the process of identifying technologies that can help
them to be more efficient and competitive in the services they offer. Currently, the
technologies that are more popular in the sector are those for patient control, electronic file,
supplies inventory control, pharmacy inventory and services control, and security systems.
Potential clients for IT in the health care sector are mainly the large hospitals in the public
and private sector with resources to purchase sophisticated technologies to automate patient
service and administrative and supplies control systems. In the public sector there are 1,169
hospitals of which, 194 are highly specialized medical units. In the private sector, of the
3,140 hospitals, only 80 have over 50 beds and offer highly specialized medicine. Most of the
hospitals offering specialty health care services are located in medium and large Mexican
cities. There are also some medium sized private hospitals that offer specialty services and
focus on high income, insured patients. These hospitals also represent potential users of IT
health care applications.
Based on surveys and market information, the private consulting company Select estimated
that in 2011, the Mexican healthcare sector invested approximately US$ 488 millions in IT
systems. This market is expected to continue growing, as automating technologies increase in
the Mexican healthcare sector.
IT in health care is a growing trend in Mexico, mainly with private hospitals and clinics. Some
of the biggest and more recognized hospitals are focusing on implementing the Electronic
Health Record, HER (Expediente Clínico Electrónico) as well as other automation and control
systems. These hospitals are also evaluating technologies and integrated systems that can
provide real-time information and communication with staff and patients.
Depending on the size of the hospital, the average cost to upgrade IT platforms US$10 million.
Clinics focus more on productivity and efficiency systems for billing and data transmission.
IMSS (Mexican Institute of Social Security) and ISSSTE (Institute of Social Security and Services
for Public Employees) are also upgrading their systems to manage and improve the network of
Top S pects n 2 U Export Pros in Mexico 2012: IT i Healthcare
hundreds of clinics, huge medicine inventories, appropriate billing systems and supplier
relationships. Other government health care institutions are also seeking improvements in
their operations, including greater transparency, efficiency, and effective use of resources.
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Products and systems that offer opportunities in the market include:
• Automation hardware and software
• Billing systems
• Data protection systems
• Electronic Health Record (EHR)
• EPR systems (Enterprise Resource Planning)
• Green IT-systems to reduce energy consumption
• Hands-free and wireless communication mobile devices
• Imaging transferring systems
• Medical data exchange solutions
• Mobile devices for medical use
• Nursing systems
• Patient tracking systems
• Real-time database update accessible from multiple devices
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Main opportunities are found with the private hospital networks, mainly with the large groups
such Grupo Angeles and Star Médica. Other private hospitals are also good targets for
innovative communications and automation solutions. Most private hospital groups are
developing their 5-year tech innovation plan.
The government sector also provides specific solutions with the public social service and
healthcare institutions (IMSS, ISSSTE, and Pemex, State social security and health services).
Given the more limited budget in the public sector, these institutions are seeking solutions
that can effectively manage their resources such as medicines, clinics, personnel, facilities,
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Top port 3 US Ex Prospects in Mexico 2012: IT in Healthcare
Useful links for public institutions:
For private hospitals:
For More Information
Please contact Commercial Specialist Alicia Herrara (Healthcare Services, Medical Devices) at
Alicia.Herrera@trade.gov or Commercial Specialist Jesús González (IT, Telecom, Smart Grid) at
Jesus.Gonzalez@trade.gov at the U.S. Commercial Service in Mexico. You can also visit our website at
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International copyright, U.S. Department of Commerce, 2012. All rights reserved outside of the United States.