Business & Consumer Services Sector

An Expert's View about Transportation and Storage in New Zealand

Posted on: 26 May 2012

New Zealand is a free market with limited barriers to entry. Consumers are adopting greater use of technology.

Business & Consumer Services Sector in New Zealand New Zealand is a free market with limited barriers to entry. Consumers are adopting greater use of technology and this is initiating change in how companies operate within this sector. Market overview Essential services in the retail market are showing steady growth, while more discretionary products are experiencing some decline. The biggest importers in New Zealand are large retailers which operate their own distribution warehouses. Smaller wholesalers are likely to outsource the distribution function to a 3PL provider. The use of technology is increasing, with most businesses providing an online presence. All banks offer electronic banking services and large retailers are applying customer self-checkouts in their stores. Online sales are increasing and consumers are likely to research on the internet before making large purchases. There are many consultancy services in New Zealand generating around $700million per year in exports and New Zealanders are high users of recruitment companies. Key opportunities ξ New Zealanders are high internet users and therefore it is important for businesses to have a good online presence. The internet also provides opportunities for companies to engage in other business functions, such as wholesalers acting as retailers. ξ There are opportunities for UK companies providing technology to improve supply chain efficiencies. New Zealand has been slow on the uptake of RFID technology for supply chain tracking. There is also an opportunity for providing education in low-carbon best practice within the supply chain. As a reasonably isolated country, the importance of an efficient supply chain system is being realised. Latest export opportunities – Business & Consumer Services Latest export opportunities – New Zealand Getting into the market There are a number of Acts which need to be considered by companies operating in this sector, including the Consumer Guarantees Act, Fair Trading Act, Sale of Goods Act, Credit Contracts and Consumer Finance Act and the Commerce Act. There are few barriers to entry in the New Zealand market and UK companies will find it similar to operating in the British market. More about doing business in New Zealand Contacts Market intelligence is critical when doing business overseas, and UKTI can provide bespoke market research and support during overseas visits though our chargeable Overseas Market Introduction Service (OMIS). To commission research or for general advice about the market, get in touch with our specialists in country - or contact your local international trade team. ξ Barbara Harris, British Consulate-General Auckland. Tel: +64 (0) 9 303 5018 or email: ξ Deirdre Bonis, British Consulate-General Auckland. Tel: +64 (0) 9 303 5015 or email: Contact your local international trade team Major Events Event: International Council for Small Business World Conference 2012 Date: 10-13 June 2012 Website address: Event: Industrial and Employment Relations Summit 2012 Date: 12-13 March 2013 Website address: UKTI Events UKTI runs a range of events for exporters, including seminars in the UK, trade missions to overseas markets and support for attendance at overseas trade shows. Latest events – Business & Consumer Services Latest events – New Zealand Useful links More about OMIS and other UKTI services for exporters
Posted: 26 May 2012

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